Before you ask — asked
The answers guests reach for most. Anything else — call or write, a person replies.
Booking & payment
Direct bookings skip the platform commission, so the price is lower — and they come with privileges: breakfast at −30%, kids up to 12 staying and eating free, flexible check-in and checkout, and later free cancellation.
Direct bookings can usually be cancelled free up to 3 days before arrival — often just 24 hours. Platform bookings typically require 7 days. Your confirmation shows the exact terms for your rate.
Book 4 nights or more on our website and enter STAY4 at checkout for 15% off — plus free late checkout until 14:00.
No. The price you see includes linen, towels, WiFi, utilities and final cleaning. Optional extras — like breakfast — are always shown before you pay.
Arrival & departure
Self check-in is available 24/7 — before arrival we send clear instructions and codes for your building and apartment. Arriving at 3 a.m. is no problem.
On direct bookings we offer check-in from 12:00 and checkout until 14:00 free of charge, whenever the calendar allows. Tell us your travel times and we’ll do our best.
We offer a secure luggage hold near your apartment — handy before check-in and after checkout. Ask us when you know your arrival time.
Parking inside the medieval walls is very limited. Contact us ahead of arrival — we’ll advise the nearest options for your apartment and help arrange a space where possible.
Your apartment
Free WiFi, TV, bed linen and towels, a fully equipped kitchen with coffee, tea and sugar, hair dryer, and a washing machine or access to a laundry room.
Yes — baby cots and high chairs are available on request. Mention it when booking and we’ll have everything ready on arrival.
Many of our larger apartments — especially 3+ bedrooms — have private saunas. Each listing states it clearly; filter or ask us to match you.
Final cleaning is always included. Long stays include weekly cleaning with fresh linen and towels; extra cleans can be arranged any time.
Breakfast & extras
At The Three Sisters, Pikk 71 — weekdays 07:00–10:30, weekends 07:30–11:00, by reservation. Direct bookers pay €19.60 per person instead of €28; children up to 12 eat free. More on the breakfast page →
Call +372 5255 321 — our own team answers around the clock. For anything urgent in the apartment, we come to you.